Privacy Policy

MA Studios (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mastudios.us.com (the “Site”) or make a purchase from us.

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide to Us

• Contact details: name, email address, phone number, shipping and billing address
• Order information: products purchased, order history, size/style preferences
• Payment information: processed securely through our payment processor(s); we do not store full credit/debit card numbers on our servers
• Communications: messages sent via our contact form, email (mastudios.us@gmail.com), or WhatsApp
• Newsletter signup: email address if you subscribe to “Stay in the Loop”
• Account/wishlist data: items added to your cart or wishlist

b. Information Collected Automatically

• Device and usage data: IP address, browser type, pages viewed, referring URLs, and time spent on the Site
• Cookies and tracking technologies: we use cookies and similar technologies, including the Meta (Facebook) Pixel, to understand site usage and deliver relevant advertising
• Analytics data: aggregated data about how visitors interact with our Site

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns/exchanges
• Communicate with you about your order, account, or inquiries
• Send marketing emails and promotional offers (only if you’ve opted in; you may unsubscribe anytime)
• Improve our Site, products, and customer experience
• Detect and prevent fraud or unauthorized transactions
• Run advertising campaigns, including retargeting via Facebook/Meta Pixel
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and pixels (including the Meta/Facebook Pixel) to:

• Remember items in your cart or wishlist
• Analyze site traffic and performance
• Show you relevant ads on other platforms (e.g., Instagram, Facebook)

You can control cookies through your browser settings. Disabling cookies may affect your shopping experience (e.g., cart functionality).

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: payment processors, shipping/fulfillment carriers, email/newsletter platforms, and IT service providers, solely to help us operate the Site
• Advertising partners: such as Meta/Facebook, for analytics and ad targeting purposes
• Legal authorities: if required by law, subpoena, or to protect our rights, property, or safety

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer support, legal, and tax record-keeping requirements.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time (via the unsubscribe link in emails)
• Opt out of certain data sharing/tracking (e.g., via browser cookie settings)

California Residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale/sharing of personal information. We do not sell personal information as defined by the CCPA.

To exercise any of these rights, contact us at mastudios.us@gmail.com.

7. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, WhatsApp). We are not responsible for the privacy practices of these third parties and encourage you to review their policies.

10. International Visitors

Our Site and products are intended for customers located in the United States, and we currently ship only within the United States. If you access the Site from outside the U.S., please note that your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

MA Studios
mastudios.us@gmail.com
mastudios.us.com